PRIVACY POLICY
Thanks for visiting our website.
Studio Avasa ABN: 14874373710 is committed to protecting your privacy as an online visitor to our website.
This privacy policy provides you with details of how Studio Avasa collects and processes your personal data through your use of our site.
As an online business, we aim to comply with the Australian Privacy Principles contained in The Privacy Act 1988 (CTH) and General Data Protection Regulations (GDPR) to ensure that your information is protected.
We use the information we collect about you to maximise the services and products we provide to you via our website and through our business.
By providing us with your data, you warrant that you are over the age of 18 years.
This Privacy Policy, together with our Website Terms and Conditions (including Disclaimer) and Listing Terms and Conditions, form the entire agreement between you and Studio Avasa.
Studio Avasa is the controller of the personal information collected via this website; therefore, we are responsible for your personal data (referred to as "we", "us", or "our" in this Privacy Policy).
1. Contact Details
Our full contact details are:
Studio Avasa ABN: 14874373710
[hello@studioavasa.com.au](mailto:hello@studioavasa.com.au)
Postal address: PO Box 111 Freshwater, Queensland Australia 4870
1.1. It is essential that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing [hello@studioavasa.com.au](mailto:hello@studioavasa.com.au)
2. Personal Information – Type, purpose, and legal grounds
2.1. Personal information/data means any information capable of identifying an individual. It does not include data that is anonymous in its source.
2.2. We may process the following categories of personal data about you:
2.2.1. Communication Information
Includes all correspondence sent via website forms, email, text, social platforms, and other communication channels.
Purpose: Respond to enquiries, maintain customer service records, and manage legal interactions.
Legal Basis: Legitimate interests – to operate our business effectively and respond to your queries.
2.2.2. Customer Information
Includes order details, name, address, contact info, and payment data.
Purpose: Fulfil purchases and retain transaction records.
Legal Basis: Contractual necessity – to deliver the product/service you have requested.
2.2.3. User Information
Includes how you use our website, forms you fill in, and other service-related engagement.
Purpose: Improve website experience, maintain security, store backups, and enable publishing.
Legal Basis: Legitimate interests – to manage our platform effectively.
2.2.4. Technical Data
Includes your IP address, browser details, site usage behaviour, and referral sources.
Purpose: Analyse usage patterns, enhance site performance, and track marketing efforts.
Legal Basis: Legitimate interests – to grow our online offerings and assess effectiveness.
2.2.5. Financial Transactions
Handled through secure payment providers.
Purpose: Process payments and handle transaction-related support.
Legal Basis: Contractual necessity – to complete your order.
2.2.6. Marketing Information
Includes email preferences and promotion participation.
Purpose: Provide you with newsletters, offers, and tailored updates.
Legal Basis: Legitimate interests or consent – for promotional communication.
2.2.7. Sensitive Data
We do notcollect sensitive personal data (e.g. race, religion, health, sexual orientation, political opinions, etc.).
2.2.8. Contract Obligations
If we require personal data by law or contract and you do not provide it, we may be unable to deliver our services.
2.2.9. Use of Personal Information
We will only use your data for the purpose for which it was collected or a compatible lawful reason. If used for a new purpose, we will inform you with legal justification. We may process your data without your consent if required by law.
3. How Your Personal Information is Collected
3.1. Cookies
3.1.1. When you use our website, we may automatically collect data through cookies and similar tracking technologies.
3.1.2. A cookie is a small data file placed on your device that helps websites remember your preferences and understand user behaviour. Cookies allow us to provide you with a more personal and responsive experience by recognising your device on repeat visits.
3.1.3. Cookies are standard technology used by most websites and do not harm your system.
3.1.4. You can manage your cookie preferences via your web browser settings. You may choose to block some or all cookies. However, if you block essential cookies, parts of our website may not function correctly.
3.2. How We Use Cookies
3.2.1. We use cookies to:
Understand how you interact with our website;
Track browsing behaviour and user trends;
Improve website functionality and performance;
Analyse marketing effectiveness;
Personalise your experience with our site.
3.3. Types of Cookies We Use
3.3.1. Session Cookies – Temporary cookies that expire once you close your browser. These enable core site features and are used to maintain your browsing session.
3.3.2. Persistent Cookies– These remain on your device after your browser is closed and are used to recognise you when you return. For example, we use persistent cookies for tools such as Google Analytics.
3.4. Categories of Cookies
3.4.1. Strictly Necessary Cookies – Required for the operation of our website. These enable core functionality such as navigation, access to secure areas, and shopping cart services. These cannot be switched off in our systems.
3.4.2. Performance Cookies – Allow us to measure site performance and usage, such as counting visits and identifying traffic sources. This data is aggregated and anonymous.
3.4.3. Functionality Cookies – Help personalise content and remember your preferences (e.g. region or language). These enhance the experience but are not essential for basic functionality.
3.4.4. Targeting/Advertising Cookies – Used by our advertising partners to build a profile of your interests and show relevant ads. These may include third-party cookies over which we have limited control.
You can learn more about how we use cookies or adjust your preferences by visiting your browser's settings or contacting us directly.
4. Marketing Communications
4.1. Our legal basis for processing your personal data to send marketing communications is either your express consent or our legitimate interests in promoting and growing Studio Avasa.
4.2. We may send you marketing communications if:
4.2.1. You have made a purchase or requested information from us about our products or services; or
4.2.2. You have actively opted in to receive marketing communications; or
4.2.3. You represent a business or company and we are contacting you in a professional context, in accordance with applicable laws.
4.3. Express Consent
4.3.1. We do not share your personal data with any third party for their own marketing purposes without your explicit consent. Should such a case arise, we will request your express permission before sharing your information.
4.4. Stopping Marketing Messages
4.4.1. You may opt out of receiving marketing communications at any time by:
Clicking the “unsubscribe” link in our emails; or
Contacting us directly at [hello@studioavasa.com.au](mailto:hello@studioavasa.com.au)
4.4.2. Please note that opting out of marketing emails does not affect transactional or service-related communications, such as order confirmations, support requests, or policy updates.
5. Disclosures of Your Personal Data
5.1. We may share your personal data with trusted third parties, including:
5.1.1. IT service providers and technical support staff;
5.1.2. Legal, accounting, and professional advisors;
5.1.3. Regulatory and government authorities where legally required;
5.1.4. Marketing service providers and contractors assisting with campaigns or analytics;
5.1.5. Successors in the event of a sale, merger, or reorganisation of our business.
5.2. All third parties are expected to safeguard your personal data in accordance with legal standards and our instructions. We do not permit them to use your data for their own purposes.
6. International Transfers
6.1. When transferring your personal data outside of Australia, we implement appropriate safeguards to ensure your data remains protected. This may include:
6.1.1. Transferring data to countries approved by the European Commission as offering adequate protection;
6.1.2. Using data processing agreements and standard contractual clauses approved by relevant authorities;
6.1.3. Transferring data to providers who are certified under relevant frameworks, such as the EU-US Data Privacy Framework.
6.2. Where none of the above apply, we will obtain your explicit consent before transferring your personal data. You may withdraw this consent at any time by contacting us.
7. Data Security
7.1. We are committed to protecting the security, integrity, and privacy of personal information submitted to our website. We continually assess and update our security practices to align with current technologies and industry standards.
7.2. We take reasonable technical and organisational measures to prevent the loss, misuse, or unauthorised alteration of your personal information. These measures include secure data storage, access restrictions, and encryption where applicable.
7.3. Please note that the transmission of data over the internet is inherently insecure. While we do our best to protect your personal information, we cannot guarantee its complete security during transmission.
7.4. We maintain procedures for handling data breaches. If a breach affecting your personal information occurs, and we are legally obligated to do so, we will notify you and the appropriate regulatory authorities promptly.
8. Data Retention
8.1. We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to comply with any legal, accounting, or regulatory obligations.
8.2. For taxation and legal compliance, we may retain basic customer information (such as contact, identity, financial, and transaction data) for up to five years after you cease being a customer.
8.3. In some cases, we may anonymise your personal data for statistical or research purposes. When anonymised, this data may be used indefinitely without further notice to you.
9. Your Legal Rights
9.1. Under applicable data protection laws, you have the right to:
Request access to your personal data;
Request correction of inaccurate or incomplete data;
Request deletion (erasure) of your data;
Object to the processing of your data;
Request data portability;
Restrict the processing of your data; and
Withdraw your consent at any time where consent is the basis for processing.
9.2. If you wish to exercise any of these rights, please contact us at [hello@studioavasa.com.au](mailto:hello@studioavasa.com.au)
9.3. To process your request, we may need to verify your identity. Please be prepared to provide:
Your full name and current address; and
A contact phone number.
9.4. Access to your personal data is generally free. However, if a request is excessive or unfounded, we reserve the right to charge a reasonable administrative fee or refuse the request.
9.5. To safeguard your information, we may request further verification to ensure your personal data is not disclosed to anyone not entitled to receive it.
9.6. We aim to respond to all legitimate requests within 30 days. If your request is particularly complex or you have made multiple requests, we will keep you informed of any delay.
9.7. If you are unsatisfied with how we have handled your personal data, you may first contact us to resolve the matter. If unresolved, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) via [www.oaic.gov.au](https://www.oaic.gov.au).
10. Changes to This Privacy Policy
10.1. We may update this privacy policy periodically to reflect changes in legislation, business operations, or service offerings.
10.2. All modifications will take effect upon being posted to our website. We encourage you to review this policy regularly to stay informed of how we protect your data.
10.3. You may request that we stop using your personal information for marketing purposes at any time.
10.4. Typically, you will be asked to expressly consent to our marketing use in advance or be given an option to opt out in every marketing communication.
10.5. For questions or concerns regarding this privacy policy or the way your personal data is handled, please contact us at [hello@studioavasa.com.au](mailto:hello@studioavasa.com.au).
Last updated: 18 May 2025
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